Privacy Policy
Last updated: September 7, 2025
1. Who We Are
Benomader (“we,” “our,” or “us”) is a global lifestyle and travel brand. We operate guides.benomader.com (community-driven travel guides) and sell made-to-order merchandise via our online store.
2. Information We Collect
We collect personal information when you:
- Shop: name, email, billing/shipping address, payment details, order history.
- Use our site: IP address, browser type, device info, cookies, analytics.
- Subscribe: email address when signing up for newsletters.
- Contribute: when submitting content (e.g., text, tips, photos, social media tags) through forms or email.
3. How We Use Your Information
We use your data to:
- Process and deliver orders.
- Communicate with you about your purchase.
- Provide customer support.
- Improve our guides and website.
- Display contributor content (with your consent).
- Send you updates or newsletters (if you opt in).
- Comply with legal/tax obligations.
We never sell your data.
4. Contributions & User-Generated Content
When you submit content (e.g., travel tips, stories, images, or your social media tag) to Benomader Guides:
- By submitting, you grant us a non-exclusive, worldwide license to publish, edit, and share your content on our website and social media.
- You retain ownership of your content.
- We will credit you (name, IG tag, or “Anonymous” if you choose).
- You are responsible for ensuring your submission does not infringe on third-party rights (e.g., copyright, privacy).
- If you want your content removed, email us at privacy@benomader.com.
5. Sharing Your Information
We only share data with:
- Service providers (POD fulfillment partners, payment processors, analytics tools).
- Website services (e.g., hosting, email marketing).
- Legal authorities if required by law.
6. Cookies & Tracking
We use cookies to personalize content, analyze traffic, and improve functionality.
You may disable cookies in your browser, but some features may not work properly.
7. Your Rights
EU/EEA Residents (GDPR)
- Access, correct, or delete your data.
- Request data portability.
- Object to processing or withdraw consent.
California Residents (CCPA/CPRA)
- Know what data we collect.
- Request deletion.
- Opt out of sale/sharing of data (we do not sell personal data).
To exercise your rights, email privacy@benomader.com.
8. Data Retention
- Orders: retained for up to 7 years for tax/legal reasons.
- Newsletter: until you unsubscribe.
- Contributions: until you request removal.
9. Security
We take reasonable measures to protect your information, but no system is 100% secure.
10. Children’s Privacy
Our site is not directed at children under 16. We do not knowingly collect personal data from children.
11. International Transfers
Your data may be processed outside your country (e.g., EU or US). Safeguards are applied as required by law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last Updated” date.
13. Contact Us
Questions about your privacy? Reach out at:
📧 privacy@benomader.com
📧 info@benomader.com